Exceptional Forklift Services has industry leading standards in forklift service and repairs, with highly accredited technicians working to keep your forklifts running. With more than 25 years experience in the forklift industry on all makes and models, you can be confident that Exceptional Forklift Services is an expert on your forklift.
We understand the concept of partnership. Our amazing customer retention rate and long standing customer relationships are testimony to the fact that Exceptional Forklift Services does it better.
Wide Service Area
Factory Certified Technicians
25+ years Equipment Experience
Emergency Repairs – 24/7
Fast, Detailed Reporting
Vast Vendor Network
After-hours Service
Preventative Maintenance
Tailored Maintenance Programs
Total Fleet Management
TWIC Access
We understand that downtime is lost time. To help you avoid business interruption, we can schedule your forklift service after-hours, or during an off-peak time that best fits your operation's schedule.
Unexpected breakdowns don't keep office hours. Neither do we. All day, every day, our field technicians are ready to respond to forklift breakdowns across our service area. Our fully-equipped field techs can handle any and all makes and models of forklifts and will have you up and running in no time!
Our quailified technicians are trained to handle any maintenance and repair requirements for all lift truck makes and models (Class I – VII).We only hire experienced mechanics to work on your equipment. With more than 25 years experience in repair and service of heavy equipment and forklifts. We service 1500lb to 100,000lb forklifts including gas, liquid petroleum, diesel, and electric forklifts.Trust your equipment with the competent staff at Exceptional Forklift Services and get back up and running as soon as possible!
Replacement parts keep your operation up and running. We supply genuine and aftermarket parts for all of your forklifts, forklift attachments, engines, rebuilt engines, tires, boom lifts, scissor lifts, industrial carts (personnel carrier), rail car parts, scrubber and sweeper parts for a wide selection of make and models.
With central operations in South Mississippi, our forklift and equipment field technicians will travel North to Hattiesburg, as far West as New Orleans, LA, and East towards Mobile, AL
With our mobile repair teams you can avoid expensive moving costs. We perform all our repairs and services on-site. We’ll bring a mobile service truck to your location, equipped with an expert technician, scanners, parts, compressors, and welders. We will get you up and running in the fastest time possible.
The Transportation Worker Identification Credential, also known as TWIC®, is required by the Maritime Transportation Security Act for workers who need access to secure areas of the nation’s maritime facilities and vessels. TSA conducts a security threat assessment (background check) to determine a person’s eligibility and issues the credential.Exceptional Forklift Services' field technicians have TWIC cards to conduct equipment services and repairs on ships and at ports on the Mississippi Gulf Coast.
Regular, planned maintenance extends the life of your lift truck and assures top performance over the long haul. Take care of your fleet with scheduled maintenance that fits your budget and covers key components and fluids.
With our Planned Maintenance program, you’ll know that your lift truck will perform every time you need it. We assess your operation for forklift duty cycles, work environments, and other factors to develop a maintenance schedule that meets the specific needs of your business.
You’ll then receive a tailored plan for on-site scheduled maintenance that includes everything from fluid-level checks to equipment inspections at one fixed cost.
Preventive maintenance is simply what the manufacturer of your equipment recommends getting done to keep it running in peak condition.
The best way to minimize severe breakdowns and the higher costs associated with forklift repair is by doing routine maintenance, usually every 90 days.
On request, our service technicians visit your facility to perform PMs on any brand or type of material handling equipment you happen to operate. Detected problems are reported and subsequently dealt with immediately to help prevent serious breakdowns later.
• Adjust switches
• Battery water and load test
• Brake Test
• Grease all zerk fittings
• Inspect Chain
• Inspect Hydraulics, Chrome Cylinders and Hoses
• Inspect Static Strap
• Mast dusting/blowing off electrical
• Motors brush inspection
• New Air Filter (If needed)
• New Engine Oil (If Needed)
• New Oil Filter (If Needed)
• Safety Acc. (Horn, Strobe, Back Up Alarm)
• Test all Hydraulic Functions
• Wheel inspection
• Confirm unit is fully operational
Our expert technicians are trained to service and maintain forklift batteries and chargers, providing a one stop shop to keep your fleet moving. Through a combination of visual inspection, battery cleaning and measurements for each cell, our mechanics can help extend the life of your batteries and chargers, to help prevent unexpected repairs and downtime.
Brakes wear down over time requiring service. How long your brakes last is dependent on warehouse conditions, how heavy the operators brake, and other environmental factors. Safety, additionally, is critical for the work environment. For this reason, it is necessary to inspect, and service your forklifts' brakes regularly.
The transmission may well be one of the most complicated and important components of your forklift. That's why it's important to trust its maintenance and repair to a experienced technicians. There are a number of problems that can be resolved simply while others may require a complete transmission overhaul. Our skilled mechanics have the training and expertise to properly diagnose your transmission problem and get you back to work.
We work hard to meet the needs of equipment owners and operators by providing complete services for material handling equipment, including oil changes for all heavy equipment, forklifts and other lift trucks. We also offer a complimentary inspection with your oil change to ensure your equipment will perform safely and reliably.
We are here for any kind of trouble with your forklift, equipment. We know your lift truck breaking down can be frustrating and, even worse, it can stop work. So we provide the fastest response time and most experienced service we can to make you feel confident in your repair.
Mast repair and maintenance for forklifts is critical, not only do you want it working efficiently, safety is a main concern when it comes to lift chains and fork repairs. If lift chains are stretched out past safety requirements, then your forklift can be sloppy and cause injury or damage. We can help you judge when the best and most cost effective time to maintain these items is.
A class I forklift has an electric motor and operators may either stand or sit when operating the truck. These forklifts have a heavy battery used to power the truck that also acts as a counterweight, which is why you will often find them referred to as counterbalanced.
These trucks are extremely versatile and can have either cushion or pneumatic tires. The most common designs have three wheels, but they also come in 4-wheel variations. Models using pneumatic tires are designed for outdoor applications while cushion-tired trucks are best suited for flat, indoor surfaces.
Class II forklifts use solid, cushioned tires and are designed to work in smaller spaces. Many of these forklifts are designed to work with attachments that allow them to do highly specific jobs. Examples of class II forklifts include order pickers, reach trucks, side loaders and stand up riders. These types of forklifts are designed for efficiency of space and speed of operation.
These lifts are very commonly used for transporting materials that require low lifts. These trucks can easily move product around the floor of the warehouse without the need to place the product on a high shelf or rack. Hand trucks are often operated by a handle at the rear of the truck and a hand control is used to steer as the operator walks, or rides, it to its destination. There are also motorized pallet jacks in this category that have seats.
The name of this forklift category sums up what you get with them. These are internal combustion forklifts that have cushion tires and run on diesel, gasoline, LP gas or compressed natural gas[LW1]. Some forklifts in this category are counterbalanced and can be used in both indoor and outdoor applications, assuming there are dry smooth floors. Class IV forklifts stay low to the ground, making them good for low clearance applications and are often used to move items from loading docks to storage areas.
One of the most flexible classes of forklifts, class V trucks can be used inside or outside due to their pneumatic tires and have a wide range of capacities, making them a popular choice for warehouses of all shapes and sizes. For more rugged outdoor applications, these lift trucks can be outfitted with special solid pneumatic tires to reduce the risk of being punctured while on the job. Their internal combustion engines can be powered by compressed natural gas, diesel, gas and LP gas.
Commonly seen at airports pulling luggage carts, a class VI forklift is used more for pulling than lifting. Class VI forklifts are often referred to as “tuggers” and can be either internal combustion or electric.
These forklifts are heavy duty and usually have large tractor-like tires on them. These can be found at sites that require a lot of power like construction sites, auto recyclers, and lumber yards. Class VII forklifts are almost exclusively diesel and come in both two and four-wheel drive options. These lift trucks can come equipped with different types of masts as well, sometimes including a telescoping mast to provide more reach. The main distinction with these forklifts are the large, flotation like pneumatic tires made specifically for outdoor terrain.
Allis Chalmers, AWP, Baker / Moto Truc, Baoli, Barrett, Big Joe, BRP/RICO, BT Prime-Mover, Carer, CAT Lift Trucks, Caterpiller, Champ, Clark, Combilift, Crown, Daewoo, Datsun, Donkey, Doosan, Eagle Picher (Noble Construction), Gehl, Genie, Gradall, Halla, Haulotte, Heli, Hoda, Honda, Hyster, Hyundai, ICB, Ingersoll-Rand, JCB, JLG, Jungheinrich, Kalmar, Komatsu, Lift a Loft, Linde, Lowry Lift, Lull, Mariotti, Marklift, MEC, Mitsubishi, Moffett, Mustang, Namco, New Holland, Niftylift, Nissan, NYK, Pape, Pettibone, Prime-Mover, Raymond, Royal, Schaeff (Namco), Sellick, Simon, SkyTrak, Square shooter, Stamm, Still, Tailift, Taylor, TCM, Terex, Towmotor, Toyota, Versa-Lift, White, World, Yale
3-Wheel Forklifts, 4-Wheel Forklifts, Articulating Boom Lifts, Backhoes, Carry Deck Cranes, Dozers, Electric Forklifts, Empty / Laden Container Handlers, Excavators, Forklifts, Rider Pallet Jacks/Trucks, IC (Internal Combustion) Forklifts, Loaders, Mast Reach Trucks, Moving Mast Reach Trucks, Narrow Aisle Forklifts, Order Pickers, Pantograph Reach Trucks, Reach Stackers, Rough Terrain Scissors, Side Loaders, Single Man Lifts & Work Platforms, Skidsteers, Slab Scissor Lifts, Squirt Booms, Straight Or Telescopic Boom Lifts, Stump Grinders , Telehandlers, Tow Tractors / Tuggers, Turret Trucks, Walkie Stackers
Generally, electric powered forklifts will have higher upfront costs compared to IC forklifts, but tend to have lower maintenance costs and a longer operating life. Lower emissions also make electric forklifts ideal for indoor warehouses or enclosed environments.
Run times are another important consideration when choosing a lift truck. Because electric forklifts need to be charged to operate, trucks that run longer than one shift eliminate the needs to stop in the middle of a shift to recharge a battery. Some electric forklifts have a 2 shift 1 charge guarantee that ensures 16-hour runtimes on a single battery charge. The benefits include the potential for more productivity from both the forklift operator and lower battery costs.
Internal Combustion (IC) forklifts are more commonly used in outdoor applications. They are designed to lift heavy materials. Generally, IC forklifts have a lift capacity from 3,000 – 36,000 lbs. depending on the model. These lift trucks offer dependable performance.
Three-wheel forklifts have a smaller turning radius compared to four-wheel forklifts, which makes them ideal when working in tight spaces. Three-wheel forklifts have a counterbalance, which allows the forklift to lift heavy loads with just three wheels. Better maneuverability when compared to four-wheel forklifts often make these forklifts ideal for indoor warehouses or work environments where storage space is at a premium.
When compared to three-wheel forklifts, four-wheel forklifts have better gradeability, or a forklift truck’s ability to operate on a slope.
Four-wheel forklifts are generally more powerful, have better stability than three-wheel forklifts and can operate with heavier loads. They are also designed to operate on uneven surfaces or surfaces that are not completely smooth. This makes four-wheel forklifts more ideal for outdoor environments, or areas where space is more open.
Reach trucks are designed specifically for use in warehouse environments. Their name comes from the ability to “reach” beyond their stabilizing legs at great heights. Similar to three-wheel forklifts, they have excellent maneuverability and are able to turn tight corners in a crowded workspace.
Reach trucks are categorized into several different areas based on their application, including moving mast reach trucks, and pantograph reach trucks.
The masts of these forklifts are designed to move horizontally. This makes it easier on operators to reach loads at high heights without having to move the base of the forklift. When correct fork placement is easier, productivity can be greatly improved.
Narrow aisle forklifts are also known as narrow aisle order pickers. As the name implies, they are designed to operate in narrow warehouse spaces. Narrow aisle forklifts can be categorized as Narrow Aisle (NA) or Very Narrow Aisle (VNA) forklifts.
Order pickers are specifically designed for order picking applications and to make the order picking process as simple and cost efficient as possible.
Order pickers are typically designed to raise or lower operators to the same level that the load is located. This type of forklift gives operators the ability to pick specific items from a pallet without lowering the contents of the pallet. Order pickers are often categorized based on the heights operators need to reach racks.
Turret trucks are very narrow aisle forklifts that allow the carriage to rotate 180⁰ to pick items within warehouse storage aisles. Because the forks of the turret truck can be rotated without moving the truck itself, the turret truck can retrieve items in narrow aisles with efficiency.
Also known as manual pallet trucks, pallet jacks and pedestrian-operated pallet trucks. These hand held forklifts are used to transport pallets in storage facilities and indoor warehouse environments. Hand pallet trucks are manually operated and make use of a hydraulic jack to lift a pallet load for transport.
Hand pallet trucks are designed for moving pallets at ground level and are not designed to lift loads at high heights or to stack loads on top of one another. They are not typically suited for outdoor environments or uneven surfaces. Hand pallet trucks are small, easy to operate and have a low overall operating cost. All of this makes hand pallet trucks a great addition to any warehouse environment.
Self-propelled slab and rough terrain lifts, heights from 12’ to 53’ are commonly used to handle routine maintenance in buildings with high ceilings, but can be used for a number of tasks involving high, hard to reach areas. Versatile, single-person electric push-around and drivable lifts provide safety and flexibility for smaller jobs and workspaces.
Heights from 30’ to 185’, two-wheel or four-wheel drive and models that will put you within reach faster and easier than scaffolding. Whether the need is maneuvering into tight spaces or for higher access jobs, maintenance contractors, builders and facility managers rely on the versatility of electric, bi-energy and engine rough terrain lifts.
The power, reach and versatility you need with a capacity of 5,000 to 12,000 lbs and heights of 19’ to 55’, plus all-wheel steering, along with two-wheel, four-wheel circle and four-wheel crab. Attachments allow a single machine to handle even more tasks for loading/unloading and moving/placing materials, as well as job site cleanup.
Don't let poor forklift maintenance slow your operation down. Get up and running fast with Exceptional Forklift Services
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